Terms and Conditions for Ticket Purchase

• Once purchased, tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled, moved to another date, or if details of the event are significantly changed after an order is placed.
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• Tickets are sent electronically, you will need to print this out and bring with you to the event or be able to show the ticket clearly on your mobile phone. Photographs of the ticket are not acceptable.
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• Duplicate tickets may be issued but with amended reference number to prevent unauthorised use.
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• Customers are advised to check their purchase upon receipt.
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• Occasionally, events are cancelled or postponed by the organiser for a variety of reasons. Venues are also subject to change. As soon as we are notified of any amendments we will contact all customers by email, or by phone if it is urgent. If the event has been cancelled, you will be entitled to a face value refund. If an event is rescheduled or moved venue, you are usually given the option of retaining your tickets for the new date/location, or claiming a face-value of the ticket.
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• Please note, in the event of an event being cancelled or postponed, North East Shooting cannot be held responsible for any costs incurred by the customer for travel, accommodation or any other related service.
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• It is the responsibility of the customer to inform North East Shooting of any change of address, contact phone number or email address, both before and after receipt of the ticket. Please note that our preferred method of contact for is by email, so care should be taken to provide a current, valid email address.
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• The right to admission to an event is reserved by North East Shooting, who may take health and safety, environmental and security concerns into account at their reasonable discretion. North East Shooting would advise customers that no refunds will be offered to customers who are refused entry or ejected from an event on account of late arrival, being (or appearing to be) under age*, abusive, threatening, drunken or other antisocial behaviour (including smoking in no smoking areas), carrying offensive weapons or illegal substances.
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• Events and ticket types where an age restriction applies are clearly indicated during the booking process (please discuss this with North East Shooting prior to booking the event). Please ensure that you read all the information that applies to the event/ticket you are booking, and carry proof of age if appropriate.
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• By ordering you agree that the tickets are for the personal use of you and your party only, and will not be resold or transferred. Any resale or attempt to resell the tickets at a price higher than purchased will result in your orders being cancelled without prior notification.
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• We will not share your personal information for marketing or any other purposes without your consent unless where required by law.
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• If you have registered your interest with North East Shooting you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you.
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• We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force.

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